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BIS HALLMARKED - ALL OUR GOLD JEWELLRY IS CERTIFIED

Terms & Conditions

Terms & Conditions

Welcome to Shanmuga Jewellers. By using our website, products, or services, you agree to the following terms and conditions. Please read them carefully before making any purchases or using our services.

1. Acceptance of Terms

By accessing or using our website and services, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

2. Product Information

We strive to provide accurate descriptions, images, and prices for all products. Variations may occur due to design or customization, and all products are subject to availability.

3. Pricing & Payment

All prices are displayed in Indian Rupees. Payments must be completed through our secure payment gateways. We reserve the right to change prices without prior notice.

4. Orders & Confirmation

All orders are subject to acceptance by Shanmuga Jewellers. Confirmation will be sent via email or phone. We reserve the right to cancel any order for any reason.

5. Delivery & Shipping

Delivery timelines are estimates. We are not responsible for delays caused by external factors. Shipping charges apply as per the selected delivery method.

6. Returns & Refunds

Returns and refunds are accepted as per our return policy. Custom-made or personalized jewellery may not be eligible for return. Refunds will be processed after verification.

7. Warranty & Quality

All products are certified for quality and purity. Warranty applies as per product specifications. Any defects must be reported immediately to avail warranty services.

8. Intellectual Property

All content, designs, images, and materials on our website are owned by Shanmuga Jewellers. You may not reproduce, distribute, or use them without permission.

9. User Conduct

Users must use our website responsibly. Any misuse, fraudulent activity, or violation of laws may result in suspension or termination of access.

10. Privacy Compliance

We respect your privacy and handle personal data according to our Privacy Policy. By using our services, you consent to the collection and use of data as described.

11. Limitation of Liability

Shanmuga Jewellers is not liable for indirect, incidental, or consequential damages arising from use of products or website. Liability is limited to the purchase value of the product.

12. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including natural disasters, strikes, or government actions.

13. Governing Law

These Terms & Conditions are governed by Indian laws. Any disputes shall be subject to the exclusive jurisdiction of courts in Tamil Nadu, India.

14. Changes to Terms

We may update these Terms & Conditions from time to time. All changes will be posted on this page with the revised date. Continued use constitutes acceptance of the updated terms.

15. Complaints & Grievances

For any complaints regarding products or services, contact us at support@shanmugajeweller.com or +91 98940 62329. We will address concerns promptly.

16. Product Authenticity

All jewellery sold by Shanmuga Jewellers is certified for purity and authenticity. Certificates are provided for gold, diamond, and gemstone products as applicable.

17. Intellectual Property Rights

All website content, images, designs, and text are protected under copyright and intellectual property laws. Unauthorized use is prohibited.

18. Contact Us

Email: support@shanmugajeweller.com
Phone: +91 98940 62329
Address: Shanmuga Jewellers, Annur, Tamil Nadu, India